origin download speed keeps dropping to 0

Ayer reinstalé ambos programas ya que finalmente tengo el otro disco duro para más espacio para los juegos. If you can help me giving me ideas to solve the error or giving me the link to some post where you had the same problem and got a solution, I would appreciate it. I hope someone can help me with this problem, it's the first time I've encountered this problem and from what I could see there are no other similar cases or maybe I haven't been able to find the post. Currently if I open the programs after a few minutes they both close from one without having anything downloading, just for having them open. I deleted the cache of the ZlOrigin, uninstalled it and installed, uninstalled and installed the ZClient, I made sure to have the Origin activated and everything closed but the problem continues. I opened the programs again, ZClient always opens as an administrator while ZlOrigin I had to open as or without administrator even doing it this way the problem continued, the download came to a certain speed and then went down and closed without resuming the download, I paused it or let it be, both programs ended up closing completely.

Yesterday I had to pause the download and today I entered to continue it, it started without problem until I began to see that the download speed was lowering, I decided to pause it and then resume after a minute, the download tried to resume and then close the download window, the ZlOrign and then ZClient. This time the download start without problem although I always download below 700kb, being that before I downloaded above 1mb and I have not changed my internet on the contrary I am receiving more. After that I started having trouble downloading because it said that there was a problem with the internet, I closed the application and tried to download again. I installed them without any problem until I tried to download The Sims 3, I fixed the problem by closing everything and reinstalling the ZlOrigin as recommended in the FAQ since it is a common error and I usually get it when I spend a lot of time without touching the application. Yesterday I reinstalled both programs since I finally have the other hard disk for more space for the games.

Hi, first of all the problem I have not only affects the ZlOrigin but also the ZClient.

Origin download speed keeps dropping to 0